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Frequently Asked Questions (FAQs)

We have created this resource to help answer any common questions that you may have.

Simply click on any question below to view the answer.

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Billing and Payments

Q. Can I extend the payment due date on my invoice ?
Q. What date is my invoice due to be paid ?
Q. What happens if I don't pay my invoice by the due date ?

Q. What happens if I don't pay my invoice by the due date ?

Last updated: Tue, 29-Jul-2008 12:02 pm

If an invoice is not paid in full when due, Smartbuild will send a payment reminder via email 3 days after the due date. If the invoice continues to remain unpaid without any correspondence then Smartbuild may suspend your account. We will then send a notification via email about the situation and how to address it.

Q. What happens if I want to cancel my Smartbuild account ?
Q. What happens if I want to downgrade my premium account to a free account ?
Q. What is the monthly budget?
Q. What payment methods are accepted by Smartbuild ?
Q. Why don't Smartbuild charge a monthly fee like every other online directory?

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