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Frequently Asked Questions (FAQs)

We have created this resource to help answer any common questions that you may have.

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Billing and Payments

Q. Can I extend the payment due date on my invoice ?

Q. Can I extend the payment due date on my invoice ?

Last updated: Tue, 29-Jul-2008 12:06 pm

Smartbuild may consider granting an extension if you are unable to pay an invoice by the due date. To apply for an extension of payment, drop us an email a couple of business days before the due date using the contact form.

Please make sure the email contains the invoice number, the amount due and a note saying when you will be able to make payment. We will then make an assessment as to whether an extension can be granted and will reply to you accordingly.

Please note that while Smartbuild will consider all requests received, such requests are not automatically approved.

Q. What date is my invoice due to be paid ?
Q. What happens if I don't pay my invoice by the due date ?
Q. What happens if I want to cancel my Smartbuild account ?
Q. What happens if I want to downgrade my premium account to a free account ?
Q. What is the monthly budget?
Q. What payment methods are accepted by Smartbuild ?
Q. Why don't Smartbuild charge a monthly fee like every other online directory?

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