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Frequently Asked Questions (FAQs)

We have created this resource to help answer any common questions that you may have.

Simply click on any question below to view the answer.

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Billing and Payments

Q. Can I extend the payment due date on my invoice ?
Q. What date is my invoice due to be paid ?
Q. What happens if I don't pay my invoice by the due date ?
Q. What happens if I want to cancel my Smartbuild account ?
Q. What happens if I want to downgrade my premium account to a free account ?

Q. What happens if I want to downgrade my premium account to a free account ?

Last updated: Tue, 29-Jul-2008 12:08 pm

If you choose to downgrade your Smartbuild premium account to a free account, you will be issued with an account closing invoice. The invoice will outline any and all outstanding fee's due to Smartbuild since your last paid invoice until the downgrade request date. Once payment has been made, your premium account is then downgraded to a free account.

You can always upgrade to a premium account at any time from within your account settings. Upgrades are processed automatically and in real time.

Q. What is the monthly budget?
Q. What payment methods are accepted by Smartbuild ?
Q. Why don't Smartbuild charge a monthly fee like every other online directory?

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